Is my Hectre Mobile App Updated?
Having your app updated ensures everything works as it should. Follow steps below to update your app, check your app version, and enable auto-updates so you never miss out!
Check your app is up to date
Step 1
Open the Apple App Store (for Apple devices) or Google Play Store (for Android devices) application
Step 2
Search for the Hectre app
Step 3
Check the current version:
- If there is an Open button, you have the latest version
- If there is an Update button, you are on an older app version
- Click on the Update button to get the latest version
Where to Find the Hectre App Version Number
If you're having problems with the app, our support team may ask what your current app version is. Here's how to check what version you are using.
- With the app open, click the menu button and see the version number in the bottom left corner
How to Enable Automatic App Updates (for Apple devices)
We recommend turning on automatic updates so that you always have the latest version of the Hectre app.
Step 1
Open the Settings on your iPad/iPhone.
Step 2
- Click on the App Store section.
- Enable the App Updates option (see the image below).
How to Enable Automatic App Updates (for Android devices)
We recommend turning on automatic updates so that you always have the latest version of the Hectre app.
Step 1
Open the Google Play Store: Tap on the Play Store app on your Android device.
Step 2
Tap on your profile icon: This is usually located in the top right corner of the screen.
Step 3
Select 'Settings': In the menu that appears, tap on 'Settings.'
Step 4
Tap on 'Network preferences': Under the 'General' section, find and tap on 'Network preferences.'
Step 5
Select 'Auto-update apps': You'll see the option to 'Auto-update apps.'
Step 6
Choose your preference:
- Over any network: Apps will auto-update using either Wi-Fi or mobile data.
- Over Wi-Fi only: Apps will only auto-update when connected to Wi-Fi.
Your apps will now update automatically based on the option you selected.