Why is my Video not Uploading Successfully?

🛜 Internet Connection

Your TopDown computer must be connected to a stable internet connection to upload scans.

Steps to check your internet connection:

1. Open a web browser and search for "Speed Test."

2. Click "Run Speed Test."

   
   

   

If the result shows "poor" or "weak," you will likely have trouble uploading videos.

Here are examples of acceptable upload speeds relative to the length of the video you are capturing:

• 60-second videos:
  • Fast upload (1 minute): 13.33 Mbps
  • Moderate upload (5 minutes): 2.67 Mbps
  • Slower upload (10 minutes): 1.33 Mbps
• 20-second videos:
  • Fast upload (1 minute): 6.67 Mbps
  • Moderate upload (5 minutes): 1.33 Mbps
  • Slower upload (10 minutes): 0.67 Mbps
• 5-second videos:
  • Fast upload (1 minute): 1.33 Mbps
  • Moderate upload (5 minutes): 0.27 Mbps
  • Slower upload (10 minutes): 0.13 Mbps

Note: Videos that fail to upload will be stored on the TopDown computer and will automatically try to re-upload when connected to a stable internet connection.

📸 Image Quality

Images that are blurry or too dark may fail to process because the system cannot detect the fruit properly.

Tips for capturing clear images:

• Ensure trucks pass under the camera at a constant speed of around 1–3 mph (2–4 km/h) for the best results.
• If the images are too dark, consider installing an overhead light.
• If you continue to experience issues even after installing a light, or if the images appear dark on a bright day, please contact your Spectre representative.

🟫 Bin Corners Missing

Spectre relies on the upper four corners of fruit bins to detect and size the apples. If any of the four upper corners are missing from the image, the bin might not be detected.

Tips to ensure proper detection:

• Make sure your camera is positioned far enough away from the top of the truck.
• Have the truck drive under the camera in a straight line.