The App isn't Working!

If you're experiencing an unusual issue with the app, there's a few things you can do to try and fix it:


✅ Check your app is the latest version - how to update the app

✅ Check you're connected to the internet

Log out of the app

Shut down the app

Open the app

Log in again


If you're still experiencing issues, please contact support@hectre.com and describe the issue you're experiencing so we can help you out!

Still need help? Contact Us Contact Us