Payroll Warnings
Hectre identifies if there are issues with timesheets that may effect staff member pay calculations. Any identified issues will display below the payroll filter section (see image below). If you see any of these errors on the payroll page, click on each warning to view timesheets containing the error.
In this article we'll cover:
- What each warning means
- Why each issue has occurred
- How to fix timesheets with these errors
Overlaps
What it means
There are multiple timesheets for a staff member that cover an overlapping time period. For example, a timesheet for 7am - 2pm, and another timesheet from 7am - 10am. Hectre identifies that this worker may be paid twice for a certain time period of this day due to the issue.
Why it happened
This can occur if a timesheet has been recorded by multiple people, with at least one device being offline at the time of recording. To avoid this, make sure supervisors have a continuous internet connection when recording timesheets OR that only one supervisor on one device records timesheets for their team.
How to fix
To fix the overlap, delete or edit one or both of the overlapped timesheet lines for the staff member for that day.
Timesheet in Progress
What it means
A staff member hasn't been clocked out for a job. Hectre does not know the end time of the job and therefore can't calculate the total hours for pay.
Why it happened
If a supervisor or individual has forgotten to clock out, or if the device used to clock out the person was offline and has not connected to the internet since.
How to fix
Open the staff member's timesheet and clock them out for the day, or have the supervisor who clocked them out while offline connect their device to the internet. Edit timesheets
Items Require a Timesheet
What it means
Unassigned items occur when a worker with bucket or bins recorded for their name does not have a picking timesheet for a matching location or variety. Workers being paid on piece rate (contract) pay require items to link to their timesheet for accurate pay.
Total units recorded and successfully matched to a timesheet for a worker can be found under the "Volume" column on their timesheet (see below). These units and rate are used to calculate the workers contract pay.
Why it happened
Buckets and bins are recorded on the Picking or Cherries module. Timesheets are recorded on the Timesheets module. The timesheet location and bucket or bin location must both match. The workers job on their timesheet must also be for a job that specifies that they're picking buckets or bins.
How to fix
Click on the warning to open a list of buckets and bins that do not have matching timesheets (see image below).
You will see one line for each individual unassigned bin or bucket. Check the column "Type" to see if it's a bucket or bin. Check the location and pickers on the record. Then check the timesheets for those pickers. If the location does not match, then the bin or bucket record OR the timesheet location should be edited so that both locations match. Edit timesheets, edit bins, edit buckets.
Below example of timesheet showing job and location.
If the worker does have a timesheet for the day in the correct location, check that the job is correct. The job must be category Picking (Bins) or Picking (Buckets) in order for the records to match to the timesheet. To check a job setting head to the Admin, Jobs page and look at the category for the job (see below).
If the job chosen is incorrect, edit the timesheet for the day to the correct job. How to edit timesheets